Page 8 - 2024 HuFriedyGroup Digital Catalog

Ordering Information

Ordering

Information

How to Place an Order Special Order Instruments HuFriedyGroup. To receive a

Our instruments may be ordered We manufacture an extensive quotation for a custom instrument,
through an authorized dental selection of instruments. We please provide: 1) An actual
distributor. Your dental distributor welcome the opportunity to sample and/or a detailed written
will take your order and ship manufacture instruments on a description that includes all
the product to you. If you have special order basis. Instruments dimensions and measurements.
questions prior to placing an order that are currently available but are For example: bend angle(s), point
or would like to place an order desired in an alternative tip/handle width(s), length(s), radius(radii),
for HuFriedyGroup products, selection or are a special school bevel angle(s), handle design,
please contact our Customer Care pattern, are considered special special material requirements, etc.
Team via the contact information order instruments. Price quotations 2) Provide the name and phone
on the following page. We will are available upon request. Submit number of your dental distributor.
need to know your distributor all special order requests to This information will be used to
preference because your order will HuFriedyGroup Customer Care at prepare a price quotation. Pre-
automatically be shipped and billed care@hu-friedy.com. All special payment of an initial prototype
through your dental distributor. If order instruments are the property fee and written approval of the
you do not have a dental distributor, of Hu-Friedy. price quotation is required to
an authorized distributor listing Custom Design Instruments begin production. All prototype
is available from our website at set-up fees are non-refundable.
HuFriedyGroup.com/wheretobuy/ (Hu-Friedy Brand Only) Subsequent orders (more than
distributors We are a leader in the two years) after the initial order are
development, manufacturing subject to additional prototyping
Customer Care Department and distribution of quality dental charges. All custom designs are

We are proud of our highly trained, instruments as well as products the property of HuFriedyGroup
qualified and professional and services related to their use, HuFriedyGroup Guarantee
Customer Care Team. They are maintenance and management.
dedicated to helping you meet We will be pleased to review Any HuFriedyGroup product that
your needs. Feel free to call a and provide a quote for custom fails as a result of material defect
HuFriedyGroup Customer Care designed instruments if we can or poor workmanship will be
Representative when special meet your needs. Minimums repaired or replaced at no charge.
assistance is needed. may be required. All custom We cannot be responsible for the
designs remain the property of performance or replacement of

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